frequently asked questions


Who is eligible to attend?

Krempels Center provides services to adults (over 18) living with acquired brain injury (traumatic brain injury, stroke, anoxia, hypoxia, brain tumor, infections of the brain, post-concussion syndrome, etc.) who can benefit from our programming and acclimate to our program model. Please contact our Program Director, Heather Gilbert, at 603-570-2026 ext. 227 or to determine eligibility.

What types of groups/acitivities do you offer?

We offer a wide variety of groups. Please check out our (virtual) schedule here.

Do I need to be from New Hampshire to attend?

With our virtual programming you can participate from anywhere! We have members join us from California, Florida, and other locations across the country.

Members from New Hampshire, Massachusetts, and Maine attend our in-person program in Portsmouth, NH (not currently offered due to COVID-19). Even if you live close to our campus, you can still choose to attend our virtual program. We do not offer transportation services.

What is virtual programming?

Krempels Center now offers therapeutic programming using Zoom, a video conferencing platform. Members choose groups similar to those offered in person and participate over video conference with other members from the comfort of their own home.

What technology do I need to participate in virtual programming?

Most of our members use a laptop, desktop, tablet or other smart device with audio, microphone, and video camera capabilities. Heather can talk you through any questions you have related to technology.

What is my first step?

Please contact our Program Director, Heather Gilbert at 603-570-2026 ext. 227 or . Heather will answer any questions you have about the program and walk you through the process to help you decide if you want to become a member.

Do I need a referral?

No, a referral is not required to attend Krempels Center.

Is there an attendance requirement? How often do people come?

Members can come as often as they would like. Some members attend groups all three days a week (Monday/Wednesday/Friday), while others come less frequently. Our program model is all about member choice!

How much does Krempels Center cost? Do you accept insurance?

We have a daily fee of $65/day. We cannot accept insurance. However, we understand the financial impact brain injury can have on the individual and their family. Therefore, we offer scholarships to eligible members. More than 80% of our members receive scholarships to attend. More than 50% of our members attend on a full scholarship and about 30% pay a reduced fee based on income.

Do I need to be on a waiver or Medicaid to attend Krempels Center?

No, you do not need to be on a waiver to attend Krempels Center. If you decide to become a member and are on a NH waiver (ABD, DD, CFI), we will contact your area agency to request funding through your waiver. We work with your case manager/ service provider to complete this process.


membership process  /  eligibility  /  weekly group schedule  /  monthly calendar  /  resource