frequently asked questions


Who is eligible to attend?

Krempels Center provides services to adults (over 18) living with acquired brain injury (traumatic brain injury, stroke, anoxia, hypoxia, brain tumor, infections of the brain, post-concussion syndrome, etc.) who can benefit from our programming and acclimate to our program model. Please contact our Member Services Coordinator, Sarah Lovell, at 603-570-2026 ext. 220 or to determine eligibility.

Do I need a referral?

No, a referral is not required to attend Krempels Center.

Do I need to be from Portsmouth or New Hampshire to attend?

No, our members come from all over New Hampshire, Massachusetts, and Maine.

What is my first step?

If you are interested in learning more about our program please contact our Members Services Coordinator, Sarah Lovell at 603-570-2026 ext. 220 or . Sarah will answer any questions you have about the program and walk you through the process to help you decide if you want to become a member.

When is Krempels Center open?

Monday, Wednesday, Friday 10:00am-2:00pm. Many members come early for “early bird” activities and/or stay until 3pm on Mondays and Wednesdays for our open art studio.

Is there an attendance requirement? How often do people come?

No. Members can come as often as they would like. Some members come all 3 days a week while others come less frequently (once a week, every other week, etc.). Most members come for the full day, while others come just for one group. The program model is designed to fit your schedule.

How much does Krempels Center cost?

We have a daily fee, but understand the financial impact brain injury can have on the individual and their family, therefore, we offer scholarship to eligible members. More than 80% of our members receive scholarship to attend.

Do I need to be on a waiver to attend Krempels Center?

No, you do not need to be on a waiver to attend Krempels Center. If you decide to become a member and are on a NH waiver (ABD, DD, CFI), we will contact your area agency to request funding through your waiver. We work with your case manager/ service provider to complete this process.

Is transportation provided?

No, unfortunately we do not have our own transportation. We will work with you to explore transportation resources in your geographic area, if needed.

Do I need to come with a caregiver or family member?

Due to our small program staff, we are unable to provide one-on-one assistance to our members with activities of daily living. Members need to be independent or receive assistance from a professional or family caregiver to navigate the building, follow the program schedule, eat lunch, use the bathroom facilities, manage medications, and maintain appropriate behavior. About 1/3 of our members come with a professional or family caregiver.


membership process  /  eligibility  /  weekly group schedule  /  monthly calendar  /  resource